* Technologists.

Technologists design the organization's products and services. They are the engineers at all layers, the analysts and professional specialists, the designers and the gurus.

Technologists maintain a locus of expertise in an engineering discipline, technology, or product line; and they use their expertise to design, build, install, enhance, tune, repair, replace, and support solutions.

Technologists often utilize external product vendors as extensions to their staff.

Note that this definition does not distinguish those who build from those who repair. Essentially the same professional expertise is required to do both: knowledge of the design of the organization's product line.

If you drill down to the next level of detail, you'll see with greater resolution the products and professional specialties. But as you drill down, never split this building block by tasks, methods, tools, or any subset of the services offered by Technologists.

In more complex functions and industries, there are two major categories of Technologists:

- Applications

- Base

Applications Technologists produce purpose-specific products.

In IT, the term "application" refers to data-object-specific software, systems designed to handle information about a particular topic. IT applications technologists can be divided into groups based on the applications (objects) they support, but should never be divided by tasks such as development versus maintenance.

Base Technologists are specialists in disciplines and technologies that are not purpose-specific. Applications may be built from a variety of components, and may be built on top of a variety of platforms. These components and platforms are termed "Base Technologies."

For example, civil engineers are Applications Technologists; they build bridges. They employ a wide variety of Base Technologies, such as stress engineers, electrical engineers, and traffic engineers, who contribute parts and advice.

In IT, Base Technologists sell and support computing, database, and telecommunications platforms; end-user computing tools; software-engineering tools and methods; and information-handling disciplines such as artificial intelligence.

In a corporate example, Applications Technologists are the engineers who design the company's ultimate products, like cars. They employ Base Technologists who design engines, suspensions, interiors, manufacturing processes, etc.

In summary, the domains of Technologists are based on their specialties, defined in terms of expertise in a specific range of products

Copyright © NDMA 2005.  Used by permission.  All rights reserved.


  
                
 

       


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